When do I need to place my order by?
Cutoff times are subject to change. Typically during non-peak season (January-November) orders must be received before 12PM CST. During peak season (December), orders must be received 24 hours prior to the next available ship date. Please place orders early to ensure your desired delivery date.
Major holidays and/or weather conditions may change delivery availability.
Are shipping charges added separately?
No, all prices include shipping within the continental United States.
Can I ship to more then one recipient at a time?
Yes, you may add all your items to your shopping cart at once. Then during the checkout process you may allocate items to your recipients. Currently we can only ship to 10 addresses on the website but you may download and fill out our corporate spreadsheet here, designed for over 100 recipients.
Is there anyway to speed up the checkout process?
Yes, by accessing your Account Information you may add recipients to your Shipping Addresses. Then during the checkout process you select from your saved addresses and it will pull up that recipients shipping information so you don’t need to type it each time.
What information do you need to send out a package?
We need a complete street address (with correct zip code, apartment or suite numbers, spellings of streets) city and a daytime phone number for the recipient. A business name is needed for all business deliveries.
Can I send to a P.O. Box?
No, UPS will not deliver to a P.O. Box. UPS requires a physical street address.
Can I add a message with my package?
Yes, we print a personalized message on the outside of the box on the address label. We ask you try to keep the message within 10-15 words.
Can you ship outside of the USA?
No, currently we can only ship within the USA.
Can I ship to Puerto Rico?
Yes, Puerto Rico is a territory of the United States, we can ship there for an additional $25.00 per package. Packages can take up to 48 hours to arrive.
Can I ship to Alaska or Hawaii?
Yes, there is an additional shipping charge of $25.00 per package. Packages can take up to 48 hours to arrive.
