Our Guide to Holiday Shipping


Our Guide to Holiday Shipping

After shipping out huge quantities of deep dish pizza and other Chicago goodies over the years, we like to think we know a thing or two about holiday shipping. Check out our top tips for shipping your Chicago favorites this holiday season!

Number 1

Order and ship early!

We all know Chicago winters are unpredictable. Give yourself the upper hand by leaving plenty of time for unexpected storms around the country.

How early are we talking? Ship by December 9th and there will be plenty of extra time to account for the unexpected. Plus, as an extra bonus, you can take advantage of our Early Bird Special!

Number 2

No surprises

Surprises are tons of fun. Who doesn't love surprises? But when it comes to perishable food items that need to be put in the freezer… they tend to backfire. If you're sending one of our packages as a gift, be sure to tell them it's coming!

Many of the items we ship need to be placed in the freezer shortly after they are delivered. We wouldn't want to see any of our delicious items go to waste and we're sure you don't want that to happen either!

Number 3

Keep an eye on your email

Watch your inbox for updates about your order. You'll receive an order confirmation, then tracking information from UPS as soon as your package leaves Chicago.

You may also receive updates about the weather. During Chicago winters, Mother Nature likes to show us she's boss. In the event of a winter storm that impacts shipping, we'll send you an email to update you on the status of your package.

Don't worry though, we always work with UPS to do everything in our power to get your package delivered on time!

Number 4

Stay in touch

If you have any questions or concerns about your order, we want to know about them. Contact us via email at loutogo@loumalnatis.com, or give our friendly Customer Care Team a buzz at (800) 568-8646. We're happy to help you out in any way we can!

Number 5

...Order and ship early!

Seriously, we can't say it enough. We've all done our fair share of last minute gift buying around the holidays, but just like the Cubs, this is the year! Get all of your holiday shopping done early, and enjoy a stress-free holiday.

(And don't forget about that Early Bird Special!)

If you still have questions about something we missed, please visit our Shipping Information page or contact us. We're happy to answer any and all questions about your holiday orders!

Happy Shipping!

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