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Security & Privacy Statement |
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Tastes of Chicago by Lou Malnati’s has created this privacy statement in order to demonstrate our firm commitment to protecting our customers' personal information. We respect the privacy of our customers and take precaution to ensure any information submitted to us via our web site or via e-mail is handled appropriately. Information collected is used to assist in the processing of orders and other internal business operations. We do not sell email addresses to third parties. "Cookie" technology is used by Tastes of Chicago to control the addition and deletion of items in a user's shopping cart as well as to provide the user with a better overall web experience. Cookies simply store alpha-numeric information to control the flow of data. Personal information (such as a user's identity or credit card information) is NOT stored in a cookie format and cannot be accessed by "peeking" at a user's cookies. Those who communicate with and supply us with contact information may receive future communications by email, direct mail, or telephone. If you do not wish to receive correspondence from us, you can contact us with a request to be removed from our mailing list. During your communications with us, we use various methods of gathering your personal information to help ensure that your shopping experience is as efficient and accommodating as possible. We collect information such as your name, billing and shipping addresses, phone number, email address, credit-card information, and certain demographic information. When you set up an online account with us, we also requeire a password to allow you secure access. We also gather customer information by taking note of the purchases you make. Think of it as a concierge service where customer preferences are remembered for future consideration. Likewise, other companies may also forward to us additional names, mailing addresses, and email addresses when we have news or product offerings that may be of special interest to their customers. We utilize the information we receive in order to:
We employ other companies in the course of providing customers with services and products that can be ordered through our web site. Examples include delivering packages, fulfilling orders, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments. These companies or individuals have access to personal information needed to perform their functions, but may not use it for other purposes. Information sharing can provide a valuable type of consumer networking. By helping to make new connections and introduce new resources to our customers, you may discover new opportunities and products compatible with your interests and needs. With that end in mind, we utilize a third party agency for sharing basic customer information with other select companies who offer complementary products and services. We appreciate and respect that not all customers may wish to benefit from the opportunity to share information with other select companies. By agreeing to share information, our customers may have the opportunity to participate in a wider array of services and offerings. However, if you do not want Tastes of Chicago to share your customer information, please immediately contact us and we will remove your name from lists we share with other companies. After the six to eight week time period it takes to process your request, your information will no longer be shared. When contacting us, please clearly state your request, including your name, mailing address, email address, and phone number. If you are currently receiving communications from us, it is because you have notified us of your desire to receive these mailings, because you have recently requested products or services from us, or because you have provided information to a third party that has shared their information with us. If you prefer not to receive catalogs, email offers, or other communications from us, we give you the opportunity to terminate these mailings at any time. (Note: Because we plan our catalog and email mailings in advance, it may take several weeks for your request to become effective.)
If you no longer wish to receive catalogs or mailings from us, call 1-800-568-8646, send an e-mail to loutogo@loumalnatis.com, or send your mailing label with your request to be removed from future mailings to: You have the following options for changing and modifying information previously provided:
Tastes of Chicago offers a secure online commerce environment. All credit card transactions occur in a secure area of our site, protecting you from loss or misuse of information. The transfer of sensitive information between you and Tastes of Chicago is protected by the highest standard of encryption technology available on the Internet. Public/private key cryptography enables the creation of a secure "conversation" between your browser and our secure server. While this conversation could potentially be "overheard," it cannot be decrypted. In order to be sure that information transferred between your browser and the TastesofChicago.com server is secure, it is important to be aware of the security information available to you through your browser. Once you enter the Checkout process (when you're ready to purchase the items you have placed in your shopping cart), your connection to our server becomes secure. These security features are enacted automatically; you do not have to take any action to invoke them. To confirm that you are operating in secure mode, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure. Example of a "closed lock" symbol in an Internet Explorer Browser:
Example of a "closed lock" symbol in a Netscape Communicator Browser:
You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https". Example of a secure URL in an Internet Explorer Browser:
Tastes of Chicago makes use of a 256-bit encryption key. When a secure connection is initiated, our server's public key is automatically transferred to your browser. Your browser then uses this key to encrypt information transferred back to Tastes of Chicago. This information can only be decrypted using the private key installed on Tastes of Chicago secure server. We've worked hard to bring you a secure online commerce environment, and we value your questions, comments, and concerns. If you have any feedback about our Web site security, please e-mail us at loutogo@loumalnatis.com or contact us via regular mail: Lou Malnati’s reserves the right to change the privacy policy without notice to the individual or visitor. Lou Malnati’s Privacy Policy was last updated and became effective on November 3rd, 2011. |
