Amazing food as always! But this last time around, I ordered 6 but got only 5. I sent them a message and they fixed it and sent me the other one the next week. Not only that. They sent not just the one, but 2 of the one that was missing. Mistakes happen and they where most prompt in resolving it. Most definitely happy with the service!! :blush::blush:
Recipients pleased. I wasn't pleased that none of my six (6) orders received the note I wrote to go with them, and they did not know who they were from!!
Ordering was so easy! It arrived and we were so surprised with the amazing delivery. The pizza was absolutely delicious and we will be ordering again. Thank you Lou Malnati’s
I sent this as a gift to my brother in law’s family and their teenage son was so excited about this gift! Everyone who gets this as a gift loves it!
I grew up in the Chicago area and it is a real treat to get these for our family every Christmas!
I’ve ordered pizzas and other foods in the past, so not my first time. I’ve always looked forward to getting my order and truly enjoyed eating the pizzas and other good stuff. But this was a truly disappointing experience and likely my last time ordering. I ordered 6 pizzas, but only received 5. Customer service was responsive and I got a refund for the missing pizza, which is all well and good; since I was told they can’t just ship one pizza (but they can ship 2? Apparently a huge difference). However, the most disappointing thing has been the pizza itself. The quality has nose dived in my opinion and they don’t taste nearly as good as they once did. The flavoring was bland, sausage was tough & blah and the cheese was chewy (not what I want from a cheese) and apart from a decent crust it’s just a way-overpriced frozen pizza. Not sure if they changed suppliers, the recipe, ingredient quality, or what. And yes, I know how to cook and follow instructions to make frozen pizza. I seriously doubt I will order again. I can buy Chicago Home Run frozen pizzas from local store at half the cost and way better flavor. I’ll finish out the pizzas I have so as not waste food but I plan to seriously doctor them up. And I’m in no rush to eat them at this time. Hoping they rebound.
great
The same great Chicago pizza I've always loved.
A mere 28 hours passed between the time we placed our order to the box showing up on our doorstep. We were impressed with the quality and consistency, as though we were in restaurant and not at home. The Lou Malnati experience came through in every sense.
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Perishable items are packed in foam coolers with enough dry ice to keep 'em cold for 3 days of transit.
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Ship to multiple people in one order!
Send granny some deep dish and dad some ribs all in the same order. It's easy, we promise.
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