I always buy Lou’s when they’re on sale! My kids love them and I grew up on them. The packaging and shipping are always perfect. Never had a problem.
Real Reviews from
Customers Just Like You!
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Tastes like home!
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Shipping issue
Pizza's were supposed to arrive before Thanksgiving but they arrived the Saturday after and were spoiled. Taste Of Chicago refunded my money (6 pizzas) but the experience was lost as I had ordered for our family who lost everything in the Hurricane Ian. 6 family members flew in to Florida to help and cheer them up - we are originally from the Chicago area so thought it would be a fun treat! We waited and waited but the pizzas didn't show up. Our money was refunded but we didn't even receive an apology. The company failed us in customer service this go around.
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see above
The food is great. The delivery was unacceptable. The driver left the boxes down at my mailbox. I was not notified they had been delivered. 3/4th of the food was already defrosted.
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Pizza Great But
Getting used to new website had to change password 2 times before it let me order. I wanted to take advantage of the 30% off but it was to time consuming changing passwords
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Love Lou's pizza!
Love Lou's pizza!
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$25 gift certificate never arrived
$25 gift certificate never arrived
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Chicago's Best
You can't beat aLou Malnati pizza or service. A favorite for us in Maine!
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Incredible flavor
We first were introduced to Lou Malnati's in Chicago and loved it. We have ordered the pizza bundle several times and have never been disappointed. They come packaged vey well and completely frozen with dry ice. They freeze very well and bake very well. They are tasty and delicious. Each flavor is flavorful and yummy. They are great to have in the freezer for a quick meal.
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Lou Malnottis
All 6 of my pizzas were thawed upon delivery. Never received a new order or a refund