Delivery Not As Promised / spoiled food
UPS delayed delivery date and dry i e melted and food defrosted. Three into trash.
UPS delayed delivery date and dry i e melted and food defrosted. Three into trash.
Was not delivered on promised date . Pizza was perished. Please refund.
Package arrived 3 weeks earlier than the date I requested and it was partially thawed. I made 3 calls to customer service and sent 3 emails. I’ve been waiting for 2 weeks for a response and nothing
Easy gift to give.
Guaranteed 2 day delivery turned into 4 day UPS ground delivery and all products arrived thawed. Had to use beef same day. One pizza tossed in trash due to ingredients spilled out in box. I will not order again since this is the second time Tastes of Chicago did this with an order of mine. Shipped to Tucson AZ.
I have ordered from Tastes for many years and this was an extremely bad experience. Ordered pizzas and beef for a friend's birthday and it was 2 days late, melted and inedible. It was IMPOSSIBLE to get anyone on the phone or respond to emails. Finally, after 3 days of being on hold I got through by calling first thing in the morning when they opened. Not much feeling from the person on the phone just said they would replace which they did. I would suggest that they consider using another delivery service other than UPS. The tracking on the second order never updated so I was then in the cycle of trying to call Tastes to see if that order was on the way. Very unreliable...
Great food to celebrate with!
I frequented the Lou’s in Lincolnwood when they were starting out. I love I can order it by mail now, living on the west coast. Each time I get one I remember the good times my family and I had at Lou’s. Portillo’s Italian beefs are just as I remembered them. Fantastic! Nobody comes close to it.
It was a gift for a couple who had a new baby. They loved it!