Your phone calls and emails weren’t answered -I got someone finally to email me back after several times. And she gave me 15. Credit which was nothing for my time and frustration. Not sure I will order moving forward from your company.
Real Reviews from
Customers Just Like You!
-
Customer service
-
My son loved it
Miss having these in the south but it’s great to know you can still get good Italian beef and pizza delivered to your door. This was sent to my son for his 30th birthday and we were there to enjoy it. Thank you!
-
Great Stuff
I always send Taste of Chicago to my out of town friends at Christmas because it gets there on time and the quality is excellent and the pricing is reasonable. Great gift!
-
It was ok it was
It was ok it was very expensive and not as much food as I thought they would get.
-
Also one of the best
Also one of the best gifts to send!
-
Horrible!!!
Ordered it for my boss as a gift. Paid overnight shipping. Kept calling for status getting no resolution as you just sit on hold. 5 days later I received a notification it was delivered. Never happened. Called customer service again. Waited over an hour. Finally spoke to Tim he “reimbursed “ me for the overnight which never happened, still waiting for it another lie. And he promised it would be there on Friday I spoke to him on Wednesday. Oh and guess what that again didn’t happen. They finally did receive it that Sunday. Absolutely disgusting. With the drama I went through with numerous calls to customer service and just placed on hold you would think they would send the order for free or at least a 20% off. Don’t order from this place unless you have time for phone calls and lies. Absolutely horrible.
-
Awful service
The order arrived and it was not cold to the point of being un-edible. It had to be thrown out that’s how bad it was. I tried to track the package multiple times and fed ex had no record of the shipping number. I emailed taste of chicago about the shipment and received no response. I tried calling the customer service number several times and received a busy signal each time. I am requesting a full refund for my order.
-
Never received gift or response
Emailed my concerned of an order I place last month for a family member during the holidays, package never got delivered nor did I ever get a reply from email Tracking number 1Z1YY9090300206323
-
New thanksgiving tradition!
I changed things up for Thanksgiving this year. It ended up being everything I could have hoped for and more. I will be doing this again soon.