null Skip to main content

Return and Refund
Policy

All items are final sale, but if an item arrives damaged or spoiled, please reach out to our team at (800) 568-8646 or fill out our contact form within 14 days of delivery and we will make things right.

We promise you will be 100% happy with not only your products, but your entire Tastes of Chicago experience. Customer Service is our passion. If you have a problem with any of our products, customer service representatives, or shipping please let us know. You and those who receive our package must be delighted or we will make things right!

CANCELLATION POLICY: 

Once an order has been processed, we are not able to modify or cancel the order.

Tastes of
Chicago

FAQs

Standard shipping is included in all package prices. Need it faster? Just upgrade during checkout.

Perishable items are packed in foam coolers with enough dry ice to keep 'em cold for 3 days of transit.

Your friend or loved one will love what's on the outside of the box as much as what's in it!

Send granny some deep dish and dad some ribs all in the same order. It's easy, we promise.

Customer Service is our passion. If you have a problem with any of our products, customer service representatives or shipping please let us know. You and those who receive our package must be delighted or we will make things right.

Your Favorite Chicago Foods
Shipped Nationwide