Delivered on Time - Good Food
I sent 2 pizzas and 10 hot dogs. I was SO EXCITED - it's really fun to select and plan an awesome surprise. The person on the phone was so blase, I was embarrassed about being so excited. I was an awesome candidate for upsale - I even asked about popcorn, only to be told that you can't send popcorn with pizza because the pizza is frozen and the popcorn does not freeze. Oh, well. But you didn't try to sell me anything else! Also, I wish you sent a postcard or notification to the recipient, instead of telling me I'd better let them know so there's someone there to receive it. It makes me look like I'm fishing for gratitude, Hi, I'm sending you a surprise present on Thursday. sounds WEIRD. It would have been much better coming from Lou's: Greetings, a friend sent you a delicious, perishable present that will be arriving on Thursday. Why four stars? Because Lou's pizza and Vienna dogs are the best... and the recipients were thrilled. Thanks.