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Sending a Package

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What size are your pizzas?
The pizzas we ship are 9", which serve 2 adults.
Can I customize a pizza?
Unfortunately the only pizza flavors available are cheese, sausage, pepperoni, veggie (mushroom, onion, and green pepper), spinach, or crustless sausage. We are not able to customize a pizza with different toppings.
Can I ship to more than one recipient at a time?
Yes, you may add all your items to your shopping cart at once. Then during the checkout process you may allocate items to your recipients. If you are shipping to more than 10 recipients, you may download and fill out our corporate order spreadsheet here, designed for over 100 recipients.
What happens after I submit my order?
You may see a temporary hold on your account until your order is shipped. For questions regarding your payment with PayPal, contact PayPal Customer Service at 1-888-221-1161.
How can I speed up the checkout process?
By accessing your Account Information you may add recipients to your Shipping Addresses. Then, during the checkout process, you select from your saved addresses and it will pull up that recipient's shipping information so you don't need to type it in each time.
What is your return/refund policy?
All items are final sale, but if an item arrives damaged or spoiled, please reach out to our team at (800) 568-8646 or fill out our contact form and we will make things right. We promise you will be 100% happy with not only your products, but your entire Tastes of Chicago experience. Customer Service is our passion. If you have a problem with any of our products, customer service representatives, or shipping please let us know. You and those who receive our package must be delighted or we will make things right!

For more information, see Shipping Information.

Tastes of
Chicago
FAQs

Standard shipping is included in all package prices. Need it faster? Just upgrade during checkout.

Perishable items are packed in foam coolers with enough dry ice to keep 'em cold for 3 days of transit.

Your friend or loved one will love what's on the outside of the box as much as what's in it!

Send granny some deep dish and dad some ribs all in the same order. It's easy, we promise.

Customer Service is our passion. If you have a problem with any of our products, customer service representatives or shipping please let us know. You and those who receive our package must be delighted or we will make things right.

This fancy box could be waiting on your door step!

Full of pizzas and dreams, all packed up safe.

Your Favorite Chicago Foods
Shipped Nationwide