Do you even care?
I have commented every opportunity I have been able to grab. I ordered a Christmas gift to be delivered on 12/22 and it went to California and arrived on 12/1. I complained, I commented, I did everything but go in person to a Lou Malnati's, but I don't even get a "We're sorry" or a "someone overlooked the request" or anything, so I assume you don't even read the reviews or you just don't care.