I have ordered several times previously and pizzas arrived in good condition. This time delivery was delayed and pizzas were spoiled and had to be thrown out. I have made several attempts to contact Lou Malnatis to request a refund or possibly a replacement, but they have failed to respond to me. Am very disappointed in their lack of customer service.
Real Reviews from
Customers Just Like You!
-
Pizza shipping problem and pizzas arrived spoiled
-
Defrosted tin of liquid
I received my order of two pizzas completely defrosted and liquified . A bucket of food poisoning waiting to happen.
-
First time ordering
The pizza arrived perfectly on time and tasted delicious. Can’t wait to bake the second pizza!
-
Awesome
Awesome
-
never disappoints
the absolute best gift to send to make someone feel special, always tastes good and brings the comfort of home.
-
Out of town CHI relative loved his LM pizzas
My brother in law turned 60 & he’s been craving Chicago deep dish pizza. We shipped him 2 Lou’s Malnatis and he couldn’t be happier. The pizzas came quickly and heated up/cooked nicely. They were quiet tasty & the transplanted CHI folks out east loved them
-
Love Lou Malnati’s
We visited Chicago and went to Lou Malnati’s. The pizza was wonderful and we had great service. I wanted my daughters to try Chicago pizza so I shipped them two. They both loved them.
-
Pizza
Pizzas were great. Very satisfied.
-
Delish!
Delish!